Due to our long experience in the field of factory equipment, the meychair brand stands like no other for well thought-out SEATING SOLUTIONS, excellent SERVICE and long-lasting and hard-wearing QUALITY. We have adapted our products entirely to the needs of our customers and guarantee the quality of our products out of conviction.
Let us convince you!
Do you need our advice or help with our products? Regardless of whether it’s a matter of operating, assembling or using the meychair models, please feel free to contact us at any time without obligation. Please give us a call or send us an email. We will take care of all your concerns.
If you have a complaint about one of our products, please contact our specialist retailer. If possible, return it to the retailer from whom you also bought the meychair product. This allows us to clarify the further processing of your complaint together with the retailer and offer you a replacement, repair or exchange as soon as possible.
5 years from date of invoice
A manufacturer’s guarantee / durability guarantee for all products is offered.
Warranty conditions:
Mey CHAIR SYSTEMS GmbH grants a 5-years’ guarantee on the metal parts of all advertised products.
The period for calculating the duration of the guarantee begins from the date of the invoice.
The territorial scope of the manufacturer’s guarantee applies worldwide.
Should material defects or manufacturing defects occur in the goods purchased by you during this period, the manufacturer as guarantor will provide you with one of the following services at its discretion within the scope of this guarantee:
Mey CHAIR SYSTEMS GmbH
Merlach 16
96145 Sesslach-Merlach, Germany
Tel. 09567 9226-0
info@meychair.de
The guarantee is valid worldwide.
Important note:
This manufacturer’s warranty does not restrict your statutory rights in the event of defects and you can make use of them free of charge. Consequently, any existing statutory warranty rights against us remain unaffected by this guarantee promise. This guarantee promise of the manufacturer therefore does not violate your legal rights, but rather extends your legal position.
If the purchased item is defective, you can always contact us within the framework of the statutory warranty, irrespective of whether a warranty case exists or the warranty is invoked.
A prerequisite for claiming under the guarantee is that the guarantor is enabled to examine the guarantee claim (e.g. by contacting the manufacturer). Care must be taken to avoid damage to the goods in transit by packing them securely. A copy of the invoice must be enclosed with the consignment of goods in order to enable the guarantor to check whether the guarantee period has been observed. Without a copy of the invoice, the guarantor may refuse to honour the guarantee. Furthermore, you must provide the name and address of the seller, if this information cannot be found in the copy of the invoice.
In the case of justified warranty claims, the warranty will be processed free of charge for you, i.e. the guarantor will reimburse any shipping costs for the outward shipment. If it is necessary to dismantle the goods in order to send them to the guarantor, the guarantor will bear the costs of dismantling.
Warranty conditions:
Mey CHAIR SYSTEMS GmbH grants a 5-years’ guarantee on the metal parts of all advertised products.
The period for calculating the duration of the guarantee begins from the date of the invoice.
The territorial scope of the manufacturer’s guarantee applies worldwide.
Should material defects or manufacturing defects occur in the goods purchased by you during this period, the manufacturer as guarantor will provide you with one of the following services at its discretion within the scope of this guarantee:
– repair of the goods free of charge or
– exchange of the goods for an equivalent item free of charge
Warranty claims are excluded in the event of damage to the goods due to:
– normal wear and tear
– improper or abusive handling
– non-observance of any safety precautions
– use of force (e.g. blows)
– attempts to repair the goods on one’s own initiative
– environmental influences (heat, moisture, etc.)
A prerequisite for claiming under the guarantee is that the guarantor is enabled to examine the guarantee claim (e.g. by contacting the manufacturer). Care must be taken to avoid damage to the goods in transit by packing them securely. A copy of the invoice must be enclosed with the consignment of goods in order to enable the guarantor to check whether the guarantee period has been observed. Without a copy of the invoice, the guarantor may refuse to honour the guarantee. Furthermore, you must provide the name and address of the seller, if this information cannot be found in the copy of the invoice.
In the case of justified warranty claims, the warranty will be processed free of charge for you, i.e. the guarantor will reimburse any shipping costs for the outward shipment. If it is necessary to dismantle the goods in order to send them to the guarantor, the guarantor will bear the costs of dismantling.
The brand meychair always prioritises ergonomics and high standards for quality and safety, which ensure that most of our products have been awarded the GS mark. High functional safety and strong resilience are among the main criteria that our models must fulfil. The development process involves thorough tests and checks that must be completed before a new model can be added to our existing range. Continual checks and detailed tests during the development, production and shipping processes guarantee consistently high quality for our customers. In order to continue developing innovative seating solutions at a technically high level in the future, we at meychair fall back on the many years of experience and skills of our employees and close cooperation with our customers.
Further information on our GS certificates and our tested series can be found under Downloads.
Click here for the downloads
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We wish you much success!
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